Mind the Ease Temptation behind the Sole Data and Tech
Speaker Driss Farissi
CEO / Founder, H in Q
Collect Consumer feedback as free Text
Ad testing example using unstructured text consumer feedback and IA to deliver a near real time smart dashboard
Speaker🎤 Badr-Eddine Adnani
Senior Manager Market Insights, INWI
Collect Consumer feedback as free Chat (Text + Voice)
Community chat is a different way to collect consumer feedback. Here we are going beyond the question / response classical model trying to leverage the community dynamics to generate an even richer feedback through community conversations. AI is used to structure and analyse data actionable insights
Speaker🎤 Jihad Zahir
Assistant Professor, Université Cadi Ayyad Marrakech
Chatbots : A new tool to interact with consumers
Optimise your Customer Experience using chatbots. These wonderful tools being multi channel (text, voice, video) can be used both as questionnaires and Customer Support tools
Mettre un deuxième speaker ici pour chatbot Novatis
Speaker 🎤 Mohamed Benchekroun
Responsable Expérience Client, KIA Maroc
Facial expressions are also consumer feedback that can be collected and analyzed
Using AI we dive deeply into consumer emotions measured through facial expressions. This allows us to derive useful insights for our clients businesses
Speaker Zakaria Bousserghine
Junior Solutions Developer, H-in-Q
World Class Digital CX
Use H-in-Q non intrusive tools to measure live your customer’s Digital Experience using AI and take timely decisions thanks to our smart dashboards
Speaker Driss Farissi
CEO / Founder, H in Q
Artificial Intelligence,
a powerful asset for your Marketing
Team Event
Driss Farissi
CEO & Founder
Boutaina Tazi
Senior Account Executive
Khaoula Farissi
Junior Account Executive Technical Lead
Zakaria Bousserghine
Junior Solutions Developer
Yacine Belkadi
Junior Data Scientist
Register now. Looking forward to have a conversation with you!